Shipping policy

Updated: June 2025

Thanks for stopping by! Just so you know, everything in our store is delivered digitally - no physical shipping involved.

What You’re Getting

All products are digital downloads (preset packs, sample libraries, etc.). Once your order goes through, you’ll get instant access to your files.

How Delivery Works

• Right after purchase, you’ll see a download link on the confirmation page.

• You’ll also get an email with the files or a link - check your spam folder just in case.

• If you’re downloading a free pack, the link is sent to your email after signup confirmation.

Need Help?

If something doesn’t work or you didn’t get your files, just send us an email at brokenelegancestore@gmail.com and we’ll sort it out quickly.